Privacy Policy
Privacy Policy
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Returns
We accept returns within 30 days of purchase. After 30 days of purchase have passed , unfortunately we cannot offer a refund or exchange.To be eligible for a return, we require a receipt or proof of purchase.
We accept returns within 30 days of purchase. After 30 days of purchase have passed , unfortunately we cannot offer a refund or exchange.To be eligible for a return, we require a receipt or proof of purchase.
Policy Overview
Please return the item in the same condition as it was received.
You must also include, in the same condition as it was received:
All packaging such as boxes, bags, and tags
Accessories such as cords and remotes
Certificates, manuals, and warranty cards
"Free gifts" or bonus items
All items included in a bundle
Items must be returned in original, unopened packaging, when applicable
For items with a manufacturer or factory seal, the seal must be unbroken and intact.
Items missing a serial number or UPC code cannot be returned.
Non defective returned items are subject to 20% restocking fee
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the eligibility of the item and refund.Eligible returns will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund within the time mentioned.
Please contact your credit card company, it may take some time before they officially post the refund on your account.
If you’ve done all of this and you still have not received your refund yet, please contact us at zzcellular@gmail.com.
Please contact your credit card company, it may take some time before they officially post the refund on your account.
If you’ve done all of this and you still have not received your refund yet, please contact us at zzcellular@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at zzcellular@gmail.com. Send returned items to: 6725 North Northwest Hwy. Chicago, Illinois, 60631 USA
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at zzcellular@gmail.com. Send returned items to: 6725 North Northwest Hwy. Chicago, Illinois, 60631 USA
To return your product ship to: 6725 N Northwest Hwy. Chicago Illinois US 60631.You will be responsible for return shipping costs. Shipping costs are non-refundable. Transit times for exchanges will vary based on shipping service and delivery location.We recommend using a trackable shipping service and purchasing shipping insurance for expensive items.